A maintenance visit that concludes with a verbal confirmation of satisfactory operation, without accompanying documentation, does not constitute a complete service.
TIA Infrastructure provides annual planned maintenance across every system installed, with a written record produced following each visit.
CCTV and security system health checks, covering camera alignment, recording integrity, storage capacity, firmware updates and a written condition report.
Access control maintenance, including reader servicing, credential database review, firmware updates and audit trail verification. Video door entry servicing. Environmental monitoring maintenance, including sensor calibration, connectivity checks and alert threshold review.
Battery monitoring maintenance, including system health assessment, state-of-health trending, end-of-life prediction and an optional monthly review service.
Each maintenance contract specifies the precise scope of works and any exclusions, the response time to site rather than to acknowledgement of a request, the number of planned visits per asset per year, the qualifications of the attending engineer, and the format and timeframe for the written report issued following each visit.
For data centre and server room clients, environmental, battery and security monitoring may be provided under a single annual agreement, offering one point of accountability in place of multiple separate suppliers.
Reliable Support All Year Round
Routine maintenance minimizes unexpected failures, improves equipment reliability, and protects your investment. Our experienced engineers provide responsive support that keeps your operations running smoothly.
Choose a maintenance contract that delivers peace of mind, reduced downtime, and dependable long-term performance.
